AccelOps features the industry's first performance, availability, security, change and service monitoring solution designed to provide end-to-end visibility, proactive alerting and efficient root cause analysis. A scalable platform, for the MSP or distributed enterprise, all managed through a unified, dynamic web 2.0 console.

Interactive views aggregated across sites, and by customer/division that is integrated and fully customizable. One web-based GUI to manage the system, view dashboards, identify and investigate issues, or generate reports. MSP customers or a corporation's divisional administrators can also enjoy rich monitoring capabilities as per their organizational domain.

One AccelOps cluster can centrally monitor many organizations in both on-premise and off-premise infrastructures. Our automated multi-site configuration, discovery and monitoring capabilities streamline on-boarding and management of multiple customers/divisions using remote AccelOps collectors that do not require agents on monitored systems.

AccelOps' virtual appliance cluster members can be added on-the-fly to enhance performance and unlimited online data analysis. With near linear performance enhancement and nominal administration, AccelOps scalability avoids the management burden and costs of integrating complicated, multi-component architectures.

AccelOps employs advanced alert consolidation, auto-suppression rules, instant filtering, service impact analysis and state management to reduce notification noise and sharpen administrative focus on a select set of active incidents.

AccelOps ships with an extensive knowledgebase of performance, availability, security, change, compliance and service management rules, dashboards and over 900 report templates mapped to best practices and standards. Managed Service Providers (MSP) / Enterprise enjoy the flexibility to quickly create or customize analytics to monitor or report on almost any service level, operational threat or policy violation.

Event, performance and log data can be analyzed through simple keyword searches or complex conditional statements providing interactive summary and detailed information, trends and charts. Beyond leveraging built-in report templates, resulting searches and reports can be easily exported, saved, scheduled and used as dashboard elements.

AccelOps discovers the entire IT infrastructure – networks, servers, storage, security, virtualization, users, and applications, and efficiently monitors and manages this diverse operational data to quickly identify issues, expedite root-cause analysis and investigations, and automate reporting processes. With our XML-based parsing engine, new sources can be added without waiting for updates – enabling MSPs broad market opportunity and supporting custom enterprise applications.

AccelOps provides MSPs and enterprises the means to incorporate our data into other IT management system processes. External systems can efficiently obtain AccelOps' CMDB, search, incident and ticketing details on demand.

Accelops provides an RBAC model that enables the AccelOps application to be effectively used by a diverse set of users with different functional roles in a large enterprise/service provider environment. It also comes with several system defined roles which can be modified easily to tailor to any sophisticated access control scenarios.