CIO Resolution #8: Monitor Your Entire Business Service … Not Just Hardware or Apps

This is the eighth in our several part series, “CIO Resolutions for 2015.”

Problem: You deliver critical business services comprised of many devices, servers, and apps

Sound familiar? You’re monitoring traffic to and from Cisco and Fortinet firewalls but don’t have visibility into the health of the Windows server running Exchange or the NetApp SAN storing email archives. Then email goes down, IT halts everything to triage the problem, and you missed all of the warning signs that could have prevented the outage. Shouldn’t you be able to correlate all events from all of the nodes that make up the entire email business service?

Solution: Monitor all elements of a business service

The business relies on services like email, WiFi, and payroll. Why monitor the health of individual devices when you can deliver business value by monitoring all inter-dependencies simultaneously? As part of AccelOps’ automated discovery, we detect all of the devices on your network and map them to key business services. When assets required to deliver entire services are unavailable, AccelOps triggers specific, detailed notifications to all service stakeholders.