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This is the third in our several part series, “CIO Resolutions for 2015.”
Problem: Successful services providers need tools that scale cost-effectively
One of our MSP customers on-boards about ten customers per month. Their biggest challenge? Adding customers quickly, easily and cheaply as they scale their business. They were running a security tool that required dedicated servers, storage, licensing, and system administrators each time they added a customer. Then once they configured it all they had no visibility into network health across customers. The payback period per new customer was nine months. Frustration with the tool escalated as the business expanded.
If every new customer requires an incremental investment in hardware, software, people, and process, your high-margin security and monitoring services quickly become low-margin.
Solution: Scale efficiently with AccelOps’ multi-tenancy architecture
AccelOps’ multi-tenant architecture requires no incremental investment and rewards you for growing your business. A new customer is provisioned by simply adding one or more collectors; no additional hardware or software investment is needed. That means you can service one customer or 1,000 customers with the same investment. By sharing compute, bandwidth and storage resources across your customers, you can achieve tremendous efficiencies using AccelOps. Most important, you can rapidly analyze overall trends across customers, by geography, customer size, and services provided so your ability to generate insights from events, logs, and config files increases as you grow.
Tomorrow we’ll discuss CIO Resolution #4: Index 130 Billion Events Per Day