Customer Support

The mission of AccelOps Customer Support is simple: Make our customers successful.

AccelOps’ world-class Customer Support team offers a variety of services to meet this mission.

  • Pre-Sales Support
  • Standard Support
  • After-Hours Support
  • Escalation Support

AccelOps customers also get full access to the free Customer Support portal with access to our knowledgebase and documentation.

We’re Here to Help

Contact AccelOps’ Customer Support anytime:

Phone: +1.408.490.0903 (6 a.m.-6 p.m. Pacific Time, Monday-Friday)

Web Portal:  https://accelops.zendesk.com/access/ 

Email: [email protected]

After Hours Priority 1 Emergency (system down): Please contact our Support Team by phone at +1.408.490.0903 (press option 3)

Click here to log into the AccelOps Customer Support Portal.

AccelOps SIEM Features

AccelOps’ virtual appliance features an automated discovery-driven approach that shortens the path to comprehensive monitoring and prevents future security blind spots.

Read more

Customer Success Stories

Our software-only solution features an automated discovery driven approach that shortens your path to comprehensive monitoring and prevents future security blind spots.

See how customers in all industries are using AccelOps