Data Center Monitoring – Resources
Success Stories




Reports
Spire Security Research Report – Dec 2009
SOC/NOC Convergence: an IT service management approach to security and network operations

This report will review SOC/NOC convergence trends, reasoning, challenges and implementation considerations. It will also examine how advancements in datacenter monitoring and security information management solutions, such as AccelOps, supports SOC/NOC convergence and service-oriented management.
EMA Report – Oct 2009
Making IT Service Management Work for Mid-Tier Enterprises

In this extensive report by Enterprise Management Associates:
- Guidelines for successful IT service management adoption for the mid-tier
- IT Service Management implementation lessons learned from EMA research
- Available innovations and “Technical Checklist” for reference in planning ITSM deployment
- Evaluation of AccelOps datacenter and IT service management platform
- Insight from 3 AccelOps deployment case studies
Reviews

SIEM Plus: AccelOps 2.1 – SIEM and Operations Data in the Same Package
Network Computing: Greg Shipley, Dec 1, 2010
"AccelOps, a relatively new entrant in the security information and event management market, combines SIEM functions with performance and availability monitoring features typically found only in network operations tools. The result is a platform that provides visibility for both security and network operations centers (NOCs). We tested AccelOps 2.1 and found it offers surprisingly rich functionality and usability while remaining cost competitive… the Flash-based UI is polished, responsive, makes good use of data visualization tools, and is downright slick compared with the "ho-hum" interfaces… an impressive array of features… we recommend taking a look at AccelOps… a dream for companies that are looking to affordably improve their security and network operations centers, and a contender for small and large SIEM deployments alike."
Whitepapers
AccelOps Whitepaper
AccelOps’ Unified Infrastructure Management ExaminedHow network and security administrators can monitor performance, availability and
events with just one application.
Computerworld TechBriefing: IT Service Management

This ComputerWorld guide provides a quick read and insights on the most pressing issues, practices and considerations regarding IT service management. Each topic provides pertinent takeaways and an online reference to facilitate further examination. You’ll also learn how advancing IT organizations from technology-based cost centers into service-oriented business enablers can yield greater support of business requirements, reduced risk and improved operational efficiencies even in the midst of budget cuts and added resource constraints. Enjoy with our compliments — Sponsored by AccelOps, Inc.
Scenario Videos
Datasheets
Datasheets and Solution Briefs
AccelOps Product BriefAccelOps Datasheet
Next-Gen SIEM Solution Brief
SIEM FAQ Document
Supported Vendors & Devices
Managed Service Provider (MSP) Solution Brief
Managed Security Service Provider (MSSP) Solution Brief
AccelOps Compliance Solution Brief
Automate PCI Compliance Monitoring, Investigation & Reporting Solution Brief
AccelOps Good Practice Guide (GPG13) Compliance Solution Brief
AccelOps BYOD Monitoring Solution Brief
Top 10 SIEM Implementer’s Checklist: Operationalizing Information Security
Blogs
Webcasts
Register for our Live AccelOps Tour
When: Monthly
Duration: 45 minutes
Register for the “Better SIEM. Beyond SIEM.” webcast
Thursday, December 27, 2010 – 10:00am PDT
The AccelOps integrated data center monitoring and cloud service management solution accelerates infrastructure visibility, service-level oversight and operational efficiency – on-premise, off-premise and in the cloud. Register to attend our live tour and see AccelOps in action. Scheduled weekly, this webcast provides a timely overview of AccelOps and demonstration of key features through use cases. Choose either our performance / service-oriented webcast or our security-oriented webcast. Seats are limited.
Managing the Shift to Enterprise Private Cloud: Considerations, Controls and Technologies
Phil Hochmuth, Principal Analyst, The Yankee Group
Scott Gordon, Vice President at AccelOps
When: Prior Recording
Duration: 60 minutes
Register for the Webcast
Enterprises are seeking the value and dynamics that cloud computing affords, but want it deployed on internal network or with a combination of public platforms; hence the growth of private and hybrid clouds. Beyond virtualization and powering necessary network elements to support private/hybrid clouds, examining organization readiness, operational processes and monitoring controls are fundamental to ensure reliable, manageable and secure service delivery. Join presenters Phil Hochmuth, principal analyst at the Yankee Group, and Scott Gordon, vice president at AccelOps, as they:
- Explore the key building blocks for the readiness, deployment and operational controls of an internal/private cloud and hybrid approaches
- Review how cloud delivery of IT services can impact managing enterprise IT infrastructure and the application performance
- Examine the risks and challenges associated with monitoring an internal/private cloud architecture, and discuss approaches and remedies to these issues
- Present how AccelOps advances and bridges a holistic approach to data center and cloud service monitoring
Operationalizing Security – Making the Top 10 SIEM Best Practices Work: Metrics, Processes and Technologies
William Sieglein, president of the CSO Breakfast Club
Dr. Anton Chavakin, author of the book and blogsite "Security Warrior"
Randolph Barr, CSO of Qualys and former CSO of WebEx Communications/Cisco
Tim Mather, former RSA chief security strategist and Symantec CSO
Jamie Sanbower, director of cyber security practices at Force 3
Scott Gordon, Vice President at AccelOps
When: Prior Recording
Duration: 60 minutes
Register for the Webcast
Log management and Security Information Event Management (SIEM) have been around for quite some time and user requirements and best practices have evolved. How can organizations large and small further optimize resources and accelerate the advance of security intelligence, defenses and compliance measures? Leveraging guidance from leading industry sources and building upon lessons learned from the field, William Sieglein of the CSO Breakfast Club will moderate an expert roundtable exploring pragmatic SIEM / Log Management best practices in terms of:
- Metrics: what to measure, why measure and what’s extraneous
- Processes: phasing in results, operational concerns and pitfalls to avoid
- Technologies: source considerations, key controls and related SIEM functionality