Integrated Data Center Monitoring
Increase your service reliability while improving your operational efficiency
with our award-winning, fully integrated data center monitoring solution.
AccelOps raises proactive alerting, analysis and reporting to a new level.
Leveraging a breakthrough architecture and a dynamic Web 2.0 GUI, AccelOps provides complete visibility into your data center’s
Why AccelOps is a Superior Monitoring Solution
AccelOps features the industry’s first integrated security, performance, availability and change monitoring solution designed from the ground
up to provide single pane of glass visibility, proactive alerting and efficient root cause analysis.
AccelOps provides full SIEM solution with a single console for both real time events and historical log analysis,
shipping with over 800 pre-defined reports including a comprehensive set of compliance reports covering PCI, HIPAA, and COBIT.
AccelOps provides a platform for quickly mapping IT infrastructure elements to business services, then analyzing the performance, availability
and security issues of each business service. This enables better incident prioritization, faster problem diagnosis and greater uptime for the
services that matter to your business
AccelOps supports simple thresholds advancing analytics to describe any scenario of interest.
The rule language supports multiple sub-patterns (AND, OR, FOLLOWED_BY,..), broad operators (equals, greater than, contains, between,…),
nested rules, and rule exceptions.
Any of the supplied reports may be copied or modified, or new reports built from the ground up to meet your requirements.
Event and log data can be analyzed through simple keyword searches or complex conditional statements, resulting in detailed
reports and graphs which in turn may be further explored by drilling down on specific results.
AccelOps employs advanced alert consolidation, auto-suppression rules, instant filtering, service impact analysis and state management to
reduce notification noise and sharpen administrative focus on a select set of active incidents.
We discover all aspects of your IT infrastructure – networks, servers, storage, users, and applications, then monitor availability,
performance, change, and security, enabling you to pinpoint the root cause of an incident in record time.
We use a patent-pending XML based event-parsing framework, providing device support flexibility without sacrificing
event processing performance. Additionally, new devices and applications can be supported without a software upgrade.
Leverage your VMware investment with our Virtual Appliance (software on premise) model, or take advantage of our
subscription-based SaaS (Software-as-a-Service) model.
Our user interface is built from the ground up with the Adobe Flex Web 2.0 RIA framework allowing for a more engaging desktop application experience,
while still running within any browser, offering anytime, anywhere accessibility.
AccelOps features the industry’s first integrated security, performance and availability monitoring solution designed from the ground up with multi-tenancy
and MSP support. This allows for both customer and service provider views and cross-correlation of events across multiple organizations.
Accelops provides an RBAC model that enables the AccelOps application to be effectively used by a diverse set of users with different functional
roles in a large enterprise/service provider environment. It also comes with several system defined roles which can be modified easily to tailor to any sophisticated access control scenarios.
The Top 20 Cloud Software and App Vendors of 2011
"AccelOps forges into integrated data center and cloud services monitoring with software delivered as a virtual appliance or SaaS."
CRN Xchange Tech Innovator Awards: Technologies with Channel Punch
"AccelOps, a developer of integrated data center and cloud service monitoring software won the Editor’s Choice, runner up award", said Eddie Correia, Technical Editor, CRN Test Center.
Frost & Sullivan 2011 Global New Product Innovation of the Year Award
Presented to the company
that has demonstrated technological superiority, functional innovation and differentiation
within their industry that results in increased customer value and market potential.
Download PDF of the Frost & Sullivan announcement…
Top 10 IT Management Technology
Start-ups To Watch in 2010
"Companies like AccelOps offer their management SaaS, which enables IT managers to reap the benefits of sophisticated management software
without having to invest the time in installation and maintenance of the applications."
Winner of the Best of SaaS Showplace Award
"The award recognizes SaaS companies that are producing tangible business benefits for specific user organizations.
AccelOps allows organizations to better leverage virtualization technologies and cloud computing."
Finalist in the Excellence Award Category as Best Rookie Startup of the Year
"AccelOps is recognized by Secure Computing Magazine in their SC Awards, Excellence Award category as Best Rookie Startup of the Year."
AccelOps Named 2010 Hot Company Finalist by Network Products Guide
"Selected from a global industry analysis of information technology vendors, AccelOps advanced to the finalists stage based on the ‘4Ps’ selection
criteria – namely Products, People, Performance, and Potential."
Integrated Monitoring That Cuts through Datacenter Complexity
"AccelOps provides a level of integration and resulting correlated data that would be difficult to obtain using other management tools,"
said Mark Brownstein of Computer Technology Review. More…
CRN Test Center Recommended
"What we found [in AccelOps] was an extremely powerful, stable and comprehensive monitoring & management tool that would benefit nearly any organization…
Among AccelOps’ most useful capabilities is its ability to present a complete picture of what’s happening in any compute scenario across all company boundaries…
the CRN Test Center highly recommends AccelOps."
AccelOps Named a 2012 Emerging Vendor by CRN and UBM Channel
" AccelOps, Inc., a pioneering developer of next generation security, network, and data center monitoring software, today announced it has been selected by UBM Channel and CRN as a 2012 Emerging Technology Vendor.
Leading Industry Analyst Firm Recognizes AccelOps as a “Cool Vendor”
" AccelOps, Inc., the pioneer in integrated Security Information and Event Management (SIEM), and Performance and Availability Monitoring (PAM) for on-premise and cloud-based data centers, today announced that it has been recognized in Gartner Inc.’s “Cool Vendors in IT Operations Management 2012” report.
New Data Centers – New Monitoring Challenges.
Organizations depend on their data center IT infrastructure to deliver business critical services. Any glitch or downtime will directly impact business operations;
and IT personnel are held accountable for managing corresponding network, systems and applications. More importantly, the IT organization is measured by how well
they meet business requirements and keep mission-critical systems online with expected reliability. New technologies are implemented to expand capacity, such as
web and mobile applications, virtualization (in all areas of storage, network and server), SOA, VOIP, email, wireless, security devices, and now public and private clouds.
While the technologies bring tremendous value and effectiveness to the enterprise, at the same time, they introduce new data center monitoring challenges.
Operational Silo Inefficiencies
Adding to data center complexity and impacting IT responsiveness for large to mid-sized enterprises is the growth of operational silos, such as networks, systems,
applications, help desk, etc. How to scale the management of the trees without ignoring the forest? IT departmentalization provides focus and helps scale IT controls,
but it also contributes to inefficiency in terms of identifying threats, responding to problems, isolating root cause, and getting the network and systems back up and
running in a timely and assured fashion.
These organizations use numerous tools across departments to provide different IT management functions. However, this approach makes it difficult to monitor and link various
operational data quickly to understand how applications and infrastructure connect to deliver business services, and to quickly pinpoint problems and efficiently assess if the
cause relates to performance, availability, security, or a change.
For example, which component is critical to which business services and what is the impact of an update to the performance or reliability of a service delivered to the actual end
user or customer. Data Center monitoring requires a more holistic approach that can be of value to different members of the IT organization and the IT organization as a whole to alleviate
operation silos inefficiencies and disparate toolsets.
New Way of Monitoring Data Centers
Evaluating and guaranteeing the availability of critical systems, monitoring different geographic and application environments, measuring data center operating norms and
service-levels, and improving the bottom line of an enterprise is paramount – especially given the demand on IT to achieve more with less resources. An automated and more
integrated data center monitoring solution increases infrastructure and service reliability, enhances IT operational efficiency and facilitates resource optimization.
The AccelOps Data Center Solution
The AccelOps all-in-one data center solution integrates data center and IT service monitoring functions offering advanced analytics, proactive alerting,
flexible search and robust reporting capabilities. Employing unique and cutting-edge technology, the AccelOps solution provides end-to-end visibility across
IT in terms of service, performance, availability, security, and change management.
The AccelOps solution not only pinpoints network and application problems, but also offers IT the intelligence to know in what domain an issue exists,
how a problem with a specific component affects different IT services, and the impact that an issue or change has relative to IT service performance.
Web 2.0 Meets Next-Generation Data Center Monitoring
The AccelOps solution offers a dynamic and intuitive web interface for highly interactive and customizable dashboards, smart search options, data queries
including trend graphs, and more than 500 built-in and extensible reports.
AccelOps seamlessly presents core features delivered through our exclusive use of Adobe Flex web interface providing anywhere, anytime access with the
performance and usability experience of a desktop application – but without having to install one!
The user interface will work on all operating systems: Windows, Mac or Unix, and any standard web browser interface including: Explorer, Firefox,
Safari and Opera with the Adobe Flash Player plug-in installed.
Enterprise-Class Data Center Monitoring Framework
By complementing or replacing existing, silo’d management tools with a fully integrated data center monitoring solution, AccelOps allows complete
operational oversight from a service perspective.
AccelOps collects, manages and stores diverse operational data (network flows, configurations, events, logs and user activity) in an IT environment
in a scalable fashion, and analyzes the data in real-time and historically to yield end-to-end business service visibility and control for availability,
performance, security and change management.
AccelOps automates CMDB population and IT service definition processes by means of a fast, multi-faceted way to capture and categorize infrastructure
asset configuration details while removing the cumbersome and time-consuming data collection effort across various organizational barriers. With this
information, AccelOps presents a practical way to define IT services (the applications and supporting IT infrastructure that comprise a service) in
order monitor a data center from an infrastructure and service perspective.
The AccelOps Advantage
AccelOps provides a single pane of glass into IT operations and services by leveraging a company’s existing infrastructure and delivering the following integrated capabilities:
- 360 degree root-cause analysis to assess and resolve complex issues for service availability, performance, security, change, and compliance – with location and identity tracking
- Infrastructure discovery, trending and topology mapping which includes virtual systems
- Automated application-to-infrastructure business service mapping
- Change tracking, validation and audit, with dynamic CMDB
- Comprehensive event/log consolidation and cross-correlation spanning network, system, application, security, directory, access, identity, location, and physical sources
- Business service change detection, prioritization, resolution analysis, trending and impact
- Network behavior analysis, availability, performance, and security information management
- User activity monitoring; identity, class, location, access, login, wireless, and mobile device (PDA/iPhone)
- Directory service integration and vulnerability assessment integration
- Network inventory management: devices, systems, applications, with location information
- Optimized device coverage, real-time and historic correlation, n-tier dependency detection, search, analytics, and data repository
- Fine-grained, customizable Role-Based Access Control (RBAC)
Expedite Your Root-Cause Analysis and Investigations
AccelOps doesn’t just present the operator with alerts, charts and raw event data. Through intuitive drill-through operational and topology dashboards, AccelOps has the
intelligence to convey to IT staff what service is affected, what infrastructure components and applications have issues enterprise-wide, whether the problem is related to
availability, performance, security, or device/configuration changes, and what are the contributing factors. Situational analysis and investigations are facilitated by a google-like graphical
query feature that streamlines iterative searches across real-time and historical, correlated raw events.
AccelOps readily puts comprehensive instrumentation, such as configurations, network flows, system activity, identity, primary and secondary login activity, locations,
resource utilization, inventory status, changes, faults, incidents, raw event logs, policy violations, security posture and service levels, at the operator’s fingertips.
Get the Facts about "Who, What, Where, How, Why, and When"
- Who: AD, AAA, & LDAP account data, including group information
- What: cross-correlated and raw event details
- Where: reporting IP and name of server, authentication sources and method, originating source IP and computer name, entry point to network, regardless of location; Local, VPN, Wireless, etc.
- How: remote desktop to application server, VNC to server, from VPN gateway
- Why: change, performance, security availability, anomaly
- When: actual event date and time
Business Service Management
Link your physical and virtual infrastructure to business and business services. AccelOps provides an automated, pragmatic and scalable means to define business
services, associate application and infrastructure resources, understand dependencies, monitor key performance indicators, track SLA metrics and proactively monitor service delivery.
With a bottom-up approach to track the health of the business service, you have real-time, actionable business intelligence at your fingertips.
Performance and Availability
AccelOps presents an integrated view into the health of your network, systems, applications, and virtualization environments. The solution not only monitors, trends
and profiles performance and availability statistics, but also correlates configuration changes, system processes, capacity and security events for immediate insight
into operational baselines, application performance, resource usage and anomalous activity.
Security/Log Management (SIEM 2.0)
With an integrated, cross-correlated and prioritized view into your network, server, application and user logs, AccelOps simplifies the collection of information that
impacts your business. Combining powerful analytics engine, automated CMDB and event consolidation, intelligent anomaly detection, innovative identity and location binding,
robust search and reporting, and optimized data management – the solution redefines the next generation SIEM.
CMDB and Change Management
AccelOps delivers a fully automated and comprehensive CMDB – discovering, intelligently grouping and maintaining a smart inventory of network assets, software and patches,
users and directory objects directly from your infrastructure and trusted sources without requiring agents. Integrated change management, real-time status and service
dependency relationships fortify asset management, compliance and problem resolution.
AccelOps offers full log aggregation, real-time event correlation and online data retention with rules and reports mapped to leading management and compliance standards.
By incorporating an automated CMDB to validate configuration integrity, statistical profiling to discover suspicious activities and true identity binding for complete access
records, AccelOps automates audit and control processes.
Visualization and Enterprise Search
Based on the automated discovery, user and location data, and service relationships, AccelOps generates up-to-date layers 3 and 2 network topology maps with interactive alerts,
service overlays, filters and drill-through details. Users can easily analyze real-time and historic IT data using intuitive text-based or structured searches, and run, schedule
or customize more than 500 reports against real-time or historic data.
Identity Location Management
Using an innovative identity and location-to-event binding technology, AccelOps automatically associates IP addresses to machine names, MAC addresses, switch VLAN IDs,
logged on user names and directory objects. Now full who and where details, including which network the user has connected to and by what method, are maintained as an action
record irrespective of the use of shared credentials.