Integrated Data Center Monitoring

Increase your service reliability while improving your operational efficiency with our award-winning, fully integrated data center monitoring solution.

AccelOps raises proactive alerting, analysis and reporting to a new level.

Leveraging a breakthrough architecture and a dynamic Web 2.0 GUI, AccelOps provides complete visibility into your data center’s service, availability, performance, security, change management, and compliance.

Why AccelOps is a Superior Monitoring Solution

Integrated Security, Availability and Performance Monitoring

AccelOps features the industry’s first integrated security, performance, availability and change monitoring solution designed from the ground up to provide single pane of glass visibility, proactive alerting and efficient root cause analysis.

Next Generation SIEM with Compliance Automation

AccelOps provides full SIEM solution with a single console for both real time events and historical log analysis, shipping with over 800 pre-defined reports including a comprehensive set of compliance reports covering PCI, HIPAA, and COBIT.

Business Service Prioritization

AccelOps provides a platform for quickly mapping IT infrastructure elements to business services, then analyzing the performance, availability and security issues of each business service. This enables better incident prioritization, faster problem diagnosis and greater uptime for the services that matter to your business

Advanced Rule Framework Addressing Sophisticated Threats and Violations

AccelOps supports simple thresholds advancing analytics to describe any scenario of interest. The rule language supports multiple sub-patterns (AND, OR, FOLLOWED_BY,..), broad operators (equals, greater than, contains, between,…), nested rules, and rule exceptions.

Flexible Reporting and Custom Dashboards

Any of the supplied reports may be copied or modified, or new reports built from the ground up to meet your requirements. Event and log data can be analyzed through simple keyword searches or complex conditional statements, resulting in detailed reports and graphs which in turn may be further explored by drilling down on specific results.

Smart Incident Management

AccelOps employs advanced alert consolidation, auto-suppression rules, instant filtering, service impact analysis and state management to reduce notification noise and sharpen administrative focus on a select set of active incidents.

Multi-Vendor Device Support

We discover all aspects of your IT infrastructure – networks, servers, storage, users, and applications, then monitor availability, performance, change, and security, enabling you to pinpoint the root cause of an incident in record time.

High Performance Event Processing

We use a patent-pending XML based event-parsing framework, providing device support flexibility without sacrificing event processing performance. Additionally, new devices and applications can be supported without a software upgrade.

Flexible Deployment Models (SaaS or Virtual Appliance)

Leverage your VMware investment with our Virtual Appliance (software on premise) model, or take advantage of our subscription-based SaaS (Software-as-a-Service) model.

Dynamic Adobe Flex Web 2.0 GUI

Our user interface is built from the ground up with the Adobe Flex Web 2.0 RIA framework allowing for a more engaging desktop application experience, while still running within any browser, offering anytime, anywhere accessibility.

Multi-Tenancy with MSP support

AccelOps features the industry’s first integrated security, performance and availability monitoring solution designed from the ground up with multi-tenancy and MSP support. This allows for both customer and service provider views and cross-correlation of events across multiple organizations.

Customizable Role-Based Access Control (RBAC)

Accelops provides an RBAC model that enables the AccelOps application to be effectively used by a diverse set of users with different functional roles in a large enterprise/service provider environment. It also comes with several system defined roles which can be modified easily to tailor to any sophisticated access control scenarios.

Compliance

New Data Centers – New Monitoring Challenges.

Organizations depend on their data center IT infrastructure to deliver business critical services. Any glitch or downtime will directly impact business operations; and IT personnel are held accountable for managing corresponding network, systems and applications. More importantly, the IT organization is measured by how well they meet business requirements and keep mission-critical systems online with expected reliability. New technologies are implemented to expand capacity, such as web and mobile applications, virtualization (in all areas of storage, network and server), SOA, VOIP, email, wireless, security devices, and now public and private clouds. While the technologies bring tremendous value and effectiveness to the enterprise, at the same time, they introduce new data center monitoring challenges.

Operational Silo Inefficiencies

Adding to data center complexity and impacting IT responsiveness for large to mid-sized enterprises is the growth of operational silos, such as networks, systems, applications, help desk, etc. How to scale the management of the trees without ignoring the forest? IT departmentalization provides focus and helps scale IT controls, but it also contributes to inefficiency in terms of identifying threats, responding to problems, isolating root cause, and getting the network and systems back up and running in a timely and assured fashion.

These organizations use numerous tools across departments to provide different IT management functions. However, this approach makes it difficult to monitor and link various operational data quickly to understand how applications and infrastructure connect to deliver business services, and to quickly pinpoint problems and efficiently assess if the cause relates to performance, availability, security, or a change.

For example, which component is critical to which business services and what is the impact of an update to the performance or reliability of a service delivered to the actual end user or customer. Data Center monitoring requires a more holistic approach that can be of value to different members of the IT organization and the IT organization as a whole to alleviate operation silos inefficiencies and disparate toolsets.

New Way of Monitoring Data Centers

Evaluating and guaranteeing the availability of critical systems, monitoring different geographic and application environments, measuring data center operating norms and service-levels, and improving the bottom line of an enterprise is paramount – especially given the demand on IT to achieve more with less resources. An automated and more integrated data center monitoring solution increases infrastructure and service reliability, enhances IT operational efficiency and facilitates resource optimization.

AccelOps

The AccelOps Data Center Solution

The AccelOps all-in-one data center solution integrates data center and IT service monitoring functions offering advanced analytics, proactive alerting, flexible search and robust reporting capabilities. Employing unique and cutting-edge technology, the AccelOps solution provides end-to-end visibility across IT in terms of service, performance, availability, security, and change management.

The AccelOps solution not only pinpoints network and application problems, but also offers IT the intelligence to know in what domain an issue exists, how a problem with a specific component affects different IT services, and the impact that an issue or change has relative to IT service performance.

device tree

Web 2.0 Meets Next-Generation Data Center Monitoring

The AccelOps solution offers a dynamic and intuitive web interface for highly interactive and customizable dashboards, smart search options, data queries including trend graphs, and more than 500 built-in and extensible reports.

AccelOps seamlessly presents core features delivered through our exclusive use of Adobe Flex web interface providing anywhere, anytime access with the performance and usability experience of a desktop application – but without having to install one!

The user interface will work on all operating systems: Windows, Mac or Unix, and any standard web browser interface including: Explorer, Firefox, Safari and Opera with the Adobe Flash Player plug-in installed.

Enterprise-Class Data Center Monitoring Framework

By complementing or replacing existing, silo’d management tools with a fully integrated data center monitoring solution, AccelOps allows complete operational oversight from a service perspective.

Compliance


AccelOps collects, manages and stores diverse operational data (network flows, configurations, events, logs and user activity) in an IT environment in a scalable fashion, and analyzes the data in real-time and historically to yield end-to-end business service visibility and control for availability, performance, security and change management.

AccelOps automates CMDB population and IT service definition processes by means of a fast, multi-faceted way to capture and categorize infrastructure asset configuration details while removing the cumbersome and time-consuming data collection effort across various organizational barriers. With this information, AccelOps presents a practical way to define IT services (the applications and supporting IT infrastructure that comprise a service) in order monitor a data center from an infrastructure and service perspective.

The AccelOps Advantage

AccelOps provides a single pane of glass into IT operations and services by leveraging a company’s existing infrastructure and delivering the following integrated capabilities:

  • 360 degree root-cause analysis to assess and resolve complex issues for service availability, performance, security, change, and compliance – with location and identity tracking
  • Infrastructure discovery, trending and topology mapping which includes virtual systems
  • Automated application-to-infrastructure business service mapping
  • Change tracking, validation and audit, with dynamic CMDB
  • Comprehensive event/log consolidation and cross-correlation spanning network, system, application, security, directory, access, identity, location, and physical sources
  • Business service change detection, prioritization, resolution analysis, trending and impact
  • Network behavior analysis, availability, performance, and security information management
  • User activity monitoring; identity, class, location, access, login, wireless, and mobile device (PDA/iPhone)
  • Directory service integration and vulnerability assessment integration
  • Network inventory management: devices, systems, applications, with location information
  • Optimized device coverage, real-time and historic correlation, n-tier dependency detection, search, analytics, and data repository
  • Fine-grained, customizable Role-Based Access Control (RBAC)

Expedite Your Root-Cause Analysis and Investigations

AccelOps doesn’t just present the operator with alerts, charts and raw event data. Through intuitive drill-through operational and topology dashboards, AccelOps has the intelligence to convey to IT staff what service is affected, what infrastructure components and applications have issues enterprise-wide, whether the problem is related to availability, performance, security, or device/configuration changes, and what are the contributing factors. Situational analysis and investigations are facilitated by a google-like graphical query feature that streamlines iterative searches across real-time and historical, correlated raw events.

AccelOps readily puts comprehensive instrumentation, such as configurations, network flows, system activity, identity, primary and secondary login activity, locations, resource utilization, inventory status, changes, faults, incidents, raw event logs, policy violations, security posture and service levels, at the operator’s fingertips.


Get the Facts about "Who, What, Where, How, Why, and When"

  • Who: AD, AAA, & LDAP account data, including group information
  • What: cross-correlated and raw event details
  • Where: reporting IP and name of server, authentication sources and method, originating source IP and computer name, entry point to network, regardless of location; Local, VPN, Wireless, etc.
  • How: remote desktop to application server, VNC to server, from VPN gateway
  • Why: change, performance, security availability, anomaly
  • When: actual event date and time
BSM

Business Service Management

Link your physical and virtual infrastructure to business and business services. AccelOps provides an automated, pragmatic and scalable means to define business services, associate application and infrastructure resources, understand dependencies, monitor key performance indicators, track SLA metrics and proactively monitor service delivery.

With a bottom-up approach to track the health of the business service, you have real-time, actionable business intelligence at your fingertips.

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SIEM

Availability and Performance

AccelOps presents an integrated view into the health of your network, systems, applications, and virtualization environments. The solution not only monitors, trends and profiles performance and availability statistics, but also correlates configuration changes, system processes, capacity and security events for immediate insight into operational baselines, application performance, resource usage and anomalous activity.

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SIEM

Security/Log Management (SIEM 2.0)

With an integrated, cross-correlated and prioritized view into your network, server, application and user logs, AccelOps simplifies the collection of information that impacts your business. Combining powerful analytics engine, automated CMDB and event consolidation, intelligent anomaly detection, innovative identity and location binding, robust search and reporting, and optimized data management – the solution redefines the next generation SIEM.

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CMDB

CMDB and Change Management

AccelOps delivers a fully automated and comprehensive CMDB – discovering, intelligently grouping and maintaining a smart inventory of network assets, software and patches, users and directory objects directly from your infrastructure and trusted sources without requiring agents. Integrated change management, real-time status and service dependency relationships fortify asset management, compliance and problem resolution.

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Compliance

Compliance Automation

AccelOps offers full log aggregation, real-time event correlation and online data retention with rules and reports mapped to leading management and compliance standards. By incorporating an automated CMDB to validate configuration integrity, statistical profiling to discover suspicious activities and true identity binding for complete access records, AccelOps automates audit and control processes.

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Compliance

Visualization and Enterprise Search

Based on the automated discovery, user and location data, and service relationships, AccelOps generates up-to-date layers 3 and 2 network topology maps with interactive alerts, service overlays, filters and drill-through details. Users can easily analyze real-time and historic IT data using intuitive text-based or structured searches, and run, schedule or customize more than 500 reports against real-time or historic data.

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Identity

Identity Location Management

Using an innovative identity and location-to-event binding technology, AccelOps automatically associates IP addresses to machine names, MAC addresses, switch VLAN IDs, logged on user names and directory objects. Now full who and where details, including which network the user has connected to and by what method, are maintained as an action record irrespective of the use of shared credentials.

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