Business Challenges

Educational institutions, and their respective IT departments are under constant pressures to provide robust technology services to attract and retain the best students and faculty. Coupled with managing compliance standards, such as HIPAA, PCI, and FERPA, have dramatically added to the complexity and taxing limited personnel and budgets.

IT infrastructure is naturally complex – spanning physical and virtual environments – while needing to satisfy multiple compliance requirements at the same time. Educational institutions have the added complexity of unplanned peaks in utilization of network resources, and applications, creating additional risks of downtime caused by bottlenecks. Viruses, unauthorized access to systems, and the loss of personal information or research data could also cost a higher education institution their reputation and status.

Technology initiatives are a compelling differentiation in attracting the best minds to universities and colleges. Campus IT resources include research data, intellectual property, and personal student and faculty records. IT staffs must remain vigilant, constantly monitoring suspicious activity, monitoring access and usage of sensitive data, protecting against, data breaches.


AccelOps for Education


Details and Benefits

AccelOps IT Operations and Cloud Management platform offers a single, integrated management system that monitors security (SIEM), performance and availability of IT infrastructure and applications. Under heavy resource and budget constraints, educational institutions’ IT staffs that use AccelOps eliminate the number of point solutions, saving money and time. 

Areas where AccelOps provides immediate impact:

  • Centralized monitoring and tool consolidation
  • Network and system performance and availability monitoring
  • Proactive response to security threats and issues – saves staff time
  • Staff focus on delivering cutting-edge IT environments
  • Automated compliance controls
  • Security SIEM management
  • Network and device monitoring
  • Collection of actionable information


Chicago State University has a complex, heterogeneous environment that spans multiple campus computing resources among its Health Sciences, Arts and Sciences, Business, Education and Pharmacy schools. The IT staff needed a single management system to streamline its systems and advance monitoring methods.

“Prior to the new (AccelOps) system, several teams would have had to review each component, from the Help Desk to network and applications, taking an estimated four hours on average to fully triage and resolve the condition,” said Chicago State University CIO Ce Cole Dillon. “The result (using AccelOps) is a 75 percent efficiency gain while using fewer resources.”

Select Education Customers Who Have Implemented AccelOps

Chicago State University

Chicago State University, founded in 1867, is a fully accredited public, urban institution with current student enrollment of nearly 7,200.

Ohio State University

Established in 1870, OSU ranks among the top 20 national public universities with 64,077 student enrollment.

San José State University

San José State University provides a comprehensive university education, granting bachelor’s and master’s degrees in 134 areas of study.

University of Wisconsin – La Crosse

University of Wisconsin-La Crosse is ranked as one of the finest public comprehensive universities in the country with a vibrant learning community of more than 10,000 students.