Register for the "Integrated Data Center Monitoring" webcast
Thursday, December 27, 2010 – 12:00pm PDT
Register for the “Better SIEM. Beyond SIEM.” webcast
Thursday, December 27, 2010 – 10:00am PDT
The AccelOps integrated data center monitoring and cloud service management solution accelerates infrastructure visibility, service-level oversight and operational efficiency – on-premise, off-premise and in the cloud. Register to attend our live tour and see AccelOps in action. Scheduled weekly, this webcast provides a timely overview of AccelOps and demonstration of key features through use cases. Choose either our performance / service-oriented webcast or our security-oriented webcast. Seats are limited.
A TRAC Research study shows that organizations using a single integrated platform to monitor infrastructure across multiple functional domains – security/compliance,
applications, servers, network — are 72% more likely to improve their ability to troubleshoot and resolve problems quickly than their peers who are using multiple
management tools. Robert Boissoneault Oncology Institute will share its approach and lessons learned.
Operationalizing Security – Making the Top 10 SIEM Best Practices Work: Metrics, Processes and Technologies
William Sieglein, president of the CSO Breakfast Club Dr. Anton Chavakin, author of the book and blogsite "Security Warrior" Randolph Barr, CSO of Qualys and former CSO of WebEx Communications/Cisco Tim Mather, former RSA chief security strategist and Symantec CSO Jamie Sanbower, director of cyber security practices at Force 3 Scott Gordon, Vice President at AccelOps
When: Prior Recording Duration: 60 minutes
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Log management and Security Information Event Management (SIEM) have been around for quite some time and user requirements and best practices have evolved. How can organizations large and small further optimize resources and accelerate the advance of security intelligence, defenses and compliance measures? Leveraging guidance from leading industry sources and building upon lessons learned from the field, William Sieglein of the CSO Breakfast Club will moderate an expert roundtable exploring pragmatic SIEM / Log Management best practices in terms of:
Metrics: what to measure, why measure and what’s extraneous
Processes: phasing in results, operational concerns and pitfalls to avoid
Technologies: source considerations, key controls and related SIEM functionality
Enterprises are seeking the value and dynamics that cloud computing affords, but want it deployed on internal network or with a combination of public platforms; hence the growth of private and hybrid clouds. Beyond virtualization and powering necessary network elements to support private/hybrid clouds, examining organization readiness, operational processes and monitoring controls are fundamental to ensure reliable, manageable and secure service delivery. Join presenters Phil Hochmuth, principal analyst at the Yankee Group, and Scott Gordon, vice president at AccelOps, as they:
Explore the key building blocks for the readiness, deployment and operational controls of an internal/private cloud and hybrid approaches
Review how cloud delivery of IT services can impact managing enterprise IT infrastructure and the application performance
Examine the risks and challenges associated with monitoring an internal/private cloud architecture, and discuss approaches and remedies to these issues
Present how AccelOps advances and bridges a holistic approach to data center and cloud service monitoring
The State of Information Security for the Managed Service Provider
Charles Weaver, President of MSPAlliance Richard Navarro, Director of IT, Jewish Home of San Francisco Lawrence Dietz, Managing Director of InfoSec and Legal Services, Tal Global Eric Ogren, Principal Analyst, The Ogren Group Scott Gordon, Vice President, AccelOps
When: Prior recording Duration: 45 minutes
Managed Service providers need to alleviate security, data privacy and compliance concerns for the customer, as well as manage their own operational risks and liabilities. Led by Charles Weaver, president of MSPAlliance, the roundtable session will explore infosec topics from a customer, legal, analyst and vendor perspective regarding legal considerations, customer expectations, compliance liabilities, operational threats and controls, and more.
Service Level Agreements: Marketing, Legalities and Monitoring for Managed Service Providers
Charles Weaver, President and Co-Founder, The MSPAlliance Julie Machal-Fulks, Partner at Scott & Scott LLP Scott Gordon, Vice President at AccelOps
When: December 9, 2009 Duration: 60 minutes
If you run a managed services practice you need to protect yourself. At the same time, you need an SLA that can be flexible enough to make your clients feel at ease with the choice they will make. This webinar will present SLA marketing practices, legal ins and outs, and monitoring technologies that can provide revenue opportunity while reducing risks and liabilities for the Managed Service Provider (MSP).
Hosted by the MSPAlliance, this webinar will be of interest to managed service providers, application service providers and Internet service providers, as the speakers examine:
proven marketing techniques
legal terms, constructs and considerations
automating controls, monitoring and reporting for service-oriented oversight
Efficient auditing by security teams involves more than centralized logging, canned reports, and searching event data. The secret to reduce audit costs and manage risk is a process of pragmatically refining policies and controls that directly supports IT business services and makes compliance subordinate to best security practices. Organizations are using the tenets of the audit-ready datacenter to implement more automated means to establish and monitor controls, to track configuration, identity and operating baselines, and to proactively integrate security with business processes.
This timely webinar, hosted by the ISSA, will present the latest trends, practices and enabling technologies in datacenter security and governance auditing, including answering such questions as:
How are compliance mandates converging and what is the growing dependence of technology auditing in executive conversations?
What are the tenets of the audit-ready datacenter and how can they provide oversight and extend security policies?
What are the leading datacenter control considerations that impact adherence, auditing and investigations?
What enabling technologies can enhance CCM, control monitoring, compensating controls, security responsiveness, documentation and audit results?
Today’s anytime, anywhere service delivery and demand for operational savings created the evolution of the datacenter leveraging virtualization, consolidation, n-tier applications and cloud computing technologies. However, these same technologies add to management complexity and make it difficult to identify and resolve problems quickly and effectively.
This informative webinar, hosted by Computerworld, will examine real-world challenges, proven approaches and technologies that can automate root-cause analysis, expedite incident response and improve IT service reliability. The speakers will address:
How virtualized infrastructures, tiered applications and hybrid clouds affect root-cause analysis and what practices can expedite problem identification and diagnosis
Key considerations to advance incident response regarding processes, operational controls, data analysis and data management requirements
Techniques, metrics and tools, including collaboration, instrumentation, investigation, service intelligence and SLA tracking, that can improve operational effectiveness and IT service reliability
The Fast Path to IT Service Management for Mid-Tier Enterprises: Beyond the Myths for What Really Works
Dennis Drogseth, VP and Lead Analyst at Enterprise Management Associates Scott Gordon, Vice president at AccelOps
When: Recorded, Q3-2009 Duration: 60 minutes
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Mid-tier enterprises face similar service delivery challenges as larger enterprises, but they must contend with dramatically greater operational constraints. These IT organizations often cringe when confronted with grandiose notions about mapping out key business processes or embarking on other longer-term initiatives, especially when the task at hand seems more akin to putting out fires and keeping afloat with less. Now more than ever, IT organizations must be able optimize IT service processes, organizations, and technology.
This webinar will provide a pragmatic approach with clear takeaways on IT service management from a mid-tier enterprise perspective – relaying best practices and reviewing supporting technologies with a keen eye for the straightest path to service reliability, operational efficiency and effective ROI.
The Future of SIM and Log Management – Becoming a Part of the Mainstream, IT Operations and Service Delivery
Pete Lindstrom, Lead Analyst at Spire Security Scott Gordon, Vice president at AccelOps
When: Prior recording Duration: 60 minutes>
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Companies are optimizing IT responsiveness and infrastructure oversight to improve service reliability, gain efficiency and manage business risks. In the past network operation centers (NOC) were focused on infrastructure piping, integrity and performance. On the other hand, security operation centers (SOC) have directed their attention to protection, prevention and detection. Enterprises seek to gain efficiency and increase service levels by converging the SOC and NOC organization and leveraging shared procedures, monitoring controls, workflows and reporting instrumentation. How will this convergence affect the security practitioner and are current log management and SIEM technologies up to task?
This informative webinar, hosted by the SANS Institute, will examine SOC/NOC convergence and explore:
IT service management drivers and impact on the security professional
SIEM and log management approaches: what’s good and what’s lacking
Means to align the security organization, metrics and controls to service management tenets
Operational blindspots that affect service delivery, incident response, acceptable use and compliance adherence
The value of SOC/NOC/IT service management convergence and enabling technologies
Adapting Security Management Best Practices for Public / Hybrid Clouds
Tim Mather (CISSP, CISM) – cloud security author, and former RSA chief security strategist Rob Clyde (CISSP) – security industry leader, managing Partner at Clyde Consulting and former CTO at Symantec Randolph Barr (CISSP) – CSO of Qualys and former CSO of WebEx Communications/Cisco Lawrence Dietz (JD, CISSP) – Managing Director of information security and legal services at Tal Global Scott Gordon (CISSP) – Vice President at AccelOps Subra Kumaraswam (CISSP, CISM) – Cloud Security and Identity Strategist at eBay
Successful cloud adoption will depend on organizations assessing data center and cloud management controls that will ensure a more reliable and secure delivery of
private/hybrid cloud services. Beyond virtualization and powering network elements to support the delivery of on-demand provisioned IT services, managing security
and compliance risks will be paramount.
Tap into leading industry sources for guidance on this timely topic by joining this expert panel, led by cloud security expert and author Tim Mather, as they
discuss the issues, legalities, controls and technologies to address security and protect the cloud-extended data center.
Integrated Data Center Monitoring – Merging Silos & Bridging On-Premise with Cloud Services
Bojan Simic, Principal Analyst, Trac-Research Richard Navarro, Director of IT, Jewish Home of San Francisco Ted Evan, Manager of IT, San Diego Unified Port District Scott Gordon, Vice President, AccelOps
Cloud computing and virtualization present tremendous opportunities for IT as a utility in regards to provisioning, capacity and application delivery. At the same time, the variety of technologies, degree of automation, distribution of tiered applications and lack of cloud visibility can introduce data center complexity, service reliability issues and business risk. To take advantage of cloud computing, while maintaining service delivery and IT responsiveness, requires a holistic and more advanced means towards integrating data center monitoring across performance, availability, security and change management.
Led by analyst Bojan Simic of Trac-Research, this users / vendor panel will explore the topic of data center management in the era of cloud computing with regards to Infrastructure Monitoring as a Service. In addition, the session will explore first-hand drivers, considerations and implementation results.
IT organizations need to deliver more with less and improve service reliability. You have plenty of tools – yet operational issues and extraordinary costs persist. This timely podcast reviews the key challenges, reveals the gaps, and conveys the upside of IT service management while presenting measurement best practices and tool considerations.
Dana Gardner, Principal Analyst at Interarbor Solutions Mahesh Kumar, VP of Marketing, AccelOps
Duration: 30 Minutes
Enterprises face the challenge of managing complex infrastructures and meeting demanding business objectives while working with reduced budgets. It is appears unfathomable to enhance service reliability when you are firefighting and cutting back resources. The time is ripe for IT organizations to appraise IT capabilities and leverage supporting technologies to assure service delivery and SLA improvement. That is the promise of IT service management – but unfortunately, more is often planned than delivered.
Join Dana Gardner, Principal Analyst at Interarbor Solutions and Mahesh Kumar, VP of Marketing, AccelOps, as they discuss how enterprises can benefit from capturing and analyzing real-time data to improve IT management.
Priscilla Tate, Director of the IT Technology Forum Imin Lee, AccelOps CEO and Co-Founder
Duration: 30 Minutes
Enterprises face the challenge of managing complex infrastructures and meeting demanding business objectives while working with reduced budgets. It is appears unfathomable to enhance service reliability when you are firefighting and cutting back resources. The time is ripe for IT organizations to appraise IT capabilities and leverage supporting technologies to assure service delivery and SLA improvement. That is the promise of IT service management – but unfortunately, more is often planned than delivered.
Join Priscilla Tate of TechForumLive! and Imin Lee, AccelOps CEO, as they discuss IT service management myths, considerations and opportunities,
as well as the level of innovation and value AccelOps brings to mid-tier enterprises.
Dave Nelson, President of Integrity Technology Systems Jane Wright, Patrolling the Channel
Duration: 17 Minutes
Enterprises face the challenge of managing complex infrastructures and meeting demanding business objectives while working with reduced budgets. It is appears unfathomable to enhance service reliability when you are firefighting and cutting back resources. The time is ripe for IT organizations to appraise IT capabilities and leverage supporting technologies to assure service delivery and SLA improvement. That is the promise of IT service management – but unfortunately, more is often planned than delivered.
Join Jane Wright from Patrolling the Channel and Dave Nelson, President of Integrity Technology Systems, as they discuss how to be a Managed Security Services Provider with a private Cloud-based approach.
Priscilla Tate, Director of the IT Technology Forum