Business Challenges

Government agencies are responsible for providing national security, intelligence services and civilian protection around the globe.  At the federal, state and local levels, government faces increased demand for services, while handling critical data under the careful balance of spending tax dollars prudently.

The consequences of downtime and breaches are high. National security, cyber threats and incident investigations are just a few areas that can be impacted if system and network availability, performance and security are compromised.

AccelOps for Government


Details and Benefits

Government agencies depend on highly reliable, available and secure infrastructures while satisfying a multitude of compliance requirements, meeting SLAs and ensuring security of civilian and classified data simultaneously.

AccelOps’ analytics-driven IT Operations and Cloud Management platform for cloud and virtualized infrastructures manages security, network performance and compliance monitoring, all through a single pane of glass. AccelOps helps government agencies monitor security (SIEM), performance and availability of IT infrastructure and applications on a single platform – working across traditional data centers, private and public clouds.   

Areas where AccelOps can provide immediate impact:

  • Improve reliability of SIEM services and uptime
  • Better tracking of resources, user and contractor activity
  • Identity and location monitoring
  • Distributed cross-correlation from multiple locations
  • Scalability to process any amount of event or performance/availability data
  • Automated, out-of-the-box compliance reports and controls
  • Reduce and proactively identify operational and security threats
  • Network and device availability monitoring


San Diego Unified Port District manages a very complex network that incorporates mobile, virtualization and VOIP technology. The port oversees two maritime cargo terminals, two cruise ship terminals, 20 public parks, the Harbor Police Department and the leases of more than 600 tenant and sub-tenant businesses around San Diego Bay. 

“None of the other vendors brought all the different component details together and presented the state of IT holistically,” said Ted Evans, IT Director at the Port of San Diego. “Often a problem can seem like an issue across security, change management and performance. Now take that to the next level with virtualized systems, a variety of applications, different users and contractors, and compliance mandates – the difficulty (for any organization) is maintaining services, resolving problems and governing as effectively as possible.”

“It’s a night and day comparison with the results that AccelOps provides versus what we had,” Evans said. “AccelOps brings everything together – all the asset details, changes, user activity and events. It detects operational and security anomalies and we can set thresholds and rules to be even more responsive.”

Select Government Customers Who Have Implemented AccelOps

Colorado Public Employees’ Retirement Association

The 21st largest public pension plan in the US, PERA provides retirement and other benefits to more than 400 government agencies and public entities in the state of Colorado.


Largest interstate network in the nation for the exchange of law enforcement and criminal justice information. Nearly 1 billion transactions a year to 45,000 user agencies and to 1.2 million individual users in the US and Canada.

San Diego Unified Port District

Oversees two maritime cargo terminals, a cruise ship terminal, 17 public parks, various wildlife reserves and environmental initiatives.

City of Seattle

The government of the City of Seattle.