In the News

An Interview with AccelOps CEO Flint Brenton

MSPAlliance, July 9, 2013

MSSP Citadel Chooses AccelOps Platform for its Utility-Based SIEM Services

MSP Today, June 26, 2013

AccelOps Accelerates Partner Push

MSP Today, June 21, 2013

AccelOps Integrated Security (SIEM), Performance and Availability Monitoring Software

CIO Review, May 2013

AccelOps Attributes 70-Percent Increase in Q2 to Growth of MSP Customers

MSP Today, April 30, 2013

AccelOps Records 70 Percent Year/Year Revenue Growth Led by Managed Service Providers

MSPnews, April 30, 2013

BYOD, Data Loss Top List of Cloud Computing Challenges

Datamation, March 27, 2013

AccelOps Cloud Security Survey 2013

Security-Daily, March 25, 2013

Cloud Security Study: BYOD, Data Control and Data Loss Are Main Inhibitors

Softpedia, March 22, 2013

BYOD and data protection top concerns with cloud adoption

Help Net Security, March 22, 2013

Is BYOD the cloud evangelist’s worst nightmare?

Cloud Tech, March 22, 2013

BYOD, Data Protection Issues Top Cloud Security Concerns

eWeek, March 21, 2013

Enterprise Management Associates Recognizes AccelOps as Best Integrated Security Product and Value Leader

Data Center Post, Feb. 26, 2013

People on the Move: Flint Brenton Named AccelOps President and CEO

Silicon Valley Business Journal, Feb. 4, 2013

On the Move: Flint Brenton Named President and CEO of AccelOps

San Jose Mercury News, Feb. 3, 2013

AccelOps Nearly Doubles Revenue in Year Over Year Growth

MSP Today, Feb. 1, 2013

AccelOps has been widely regarded as a leader when it comes to integrated SIEM, but there are some new numbers emerging that show just how much of a leadership role AccelOps is taking.

AccelOps Recognized as Best Integrated Security

Security-Daily, Jan. 24, 2013

AccelOps Recognized as Best Integrated Security Product and Value Leader by Enterprise Management Associates

geeks.broadwayworld.com, Jan. 22, 2013

Dr. Partha Bhattacharya explains why integrating security, network and data centre monitoring is becoming so important.

Network Computing, September/October 2012

Virtualisation, unified computing systems,cloud computing and mobile devices have changed the dynamics of the modern data centre. The drive towards optimised computing has blurred the boundaries between network, server and storage. A data centre is now any collection of CPU, memory, network and storage resource pools, on-premise or in the cloud, where applications are deployed by choosing from existing sharable resource pools.

Security and Monitoring for Amazon EC2

Security-Daily, Oct. 23, 2012

Latest integrated SIEM, performance and availability software from AccelOps extends insight into Microsoft and Oracle databases, adds geo-location reporting, and enforces BYOD access rules for iPads, iPhones, Android, and Blackberry devices.

AccelOps Adds Security, Monitoring for Amazon EC2

Enterprise Systems, Oct. 17, 2012

AccelOps, Inc., a developer of software that integrates security (SIEM), performance, and availability monitoring into a single application, today announced the addition of Amazon Elastic Compute Cloud (EC2) monitoring, unique geo-location features, as well as enhancements for Microsoft SQL Server and Oracle database monitoring to version 3.6 of its software. The enhancements address the burgeoning challenges faced by IT in securing and maintaining increasingly complex virtualized and distributed infrastructures and a diverse spectrum of mobile access devices.

AccelOps Adds Security, Geo-Location Features

Channelnomics, Stefanie Hoffman: Oct. 16, 2012

Santa Clara, Calif.-based SIEM and performance management-firm AccelOps gave its platform a bit of a facelift with the addition of Amazon Elastic Compute Cloud monitoring, geo-location features and enhancements for Microsoft SQL server and Oracle database monitoring.

When Data Met Processing

Dana Gardner: E-Commerce Times, January 30, 2012

"There’s a fundamental change going on in how we approach the data that’s coming from IT systems in order to get a better monitoring and analysis capability. “The data has to be analyzed in real-time,” said AccelOps’ Mahesh Kumar. “By ‘real-time,’ I mean in streaming mode before the data hits the disk."

Transforming IT with Integrated Monitoring

Ce Cole Dillon: Baseline, May 16, 2011

"It turned out that integrated monitoring systems are available. We brought in five leading vendors to present their infrastructure monitoring platforms, choosing AccelOps for its comprehensiveness, usability, implementation and value."

The Top 20 Cloud Software & Apps Vendors of 2011

CRN, March 30, 2011

"AccelOps forges into integrated data center and cloud services monitoring with software delivered as a virtual appliance or SaaS. It cross-correlates and manages diverse operational on-premise, off-premise and cloud environments for alerting, analysis and reporting."

CA Spectrum replaced by AccelOps: News in brief

Alex Barrett: SearchDataCenter.com, March 22, 2011

"In an effort to cut costs, the Austin Radiological Association said it replaced CA Spectrum monitoring software with a solution from AccelOps, the latest version of which adds role-based access control to tailor views and access based on users’ roles within an organization."

AccelOps Releases Version 3.1

Beth Schultz: Network World, March 20, 2011

"AccelOps announced availability of AccelOps 3.1, the latest release of its integrated data center and cloud monitoring software, available as a virtual appliance or via services delivery. Most significantly, this latest release includes role-based access control capabilities (RBAC) that let IT tailor the user interface based on organizational role."

Financial Services: Out of the Woods

SC Magazine: Greg Masters, January 28, 2011

"Accelops handles the workload well. The interface is responsive, query results and reports come back fast, and it can take a variety of log sources. …it is extremely easy to maintain. We definitely have more visibility across our network and we are getting value from all the details that it monitors."

SIEM Plus: AccelOps 2.1 – SIEM and Operations Data in the Same Package

Network Computing: Greg Shipley, Dec 1, 2010

"AccelOps, a relatively new entrant in the security information and event management market, combines SIEM functions with performance and availability monitoring features typically found only in network operations tools. The result is a platform that provides visibility for both security and network operations centers (NOCs). We tested AccelOps 2.1 and found it offers surprisingly rich functionality and usability while remaining cost competitive… the Flash-based UI is polished, responsive, makes good use of data visualization tools, and is downright slick compared with the "ho-hum" interfaces… an impressive array of features… we recommend taking a look at AccelOps… a dream for companies that are looking to affordably improve their security and network operations centers, and a contender for small and large SIEM deployments alike."

What You Don’t Think About When It Comes To Cloud Services

Connected Planet: Susana Schwartz, November 30, 2010

"When doing dynamic provisioning of resources, it is difficult to foresee the amount of monitoring capacity that will be required at any given time… the bursty nature of the operational data used to monitor and analyze to meet SLAs and other requirements often means existing capacity is insufficient, which causes companies to fail and drop events, putting them at an operational risk and in a position of contractual liability… companies don’t want to buy excess capacity that is only used some of the time. AccelOps’ architecture accommodates bursts without forcing service providers to change their licenses and management of all different components as things change on the fly."

Redmonk Research interviews Austin Radiological Services

Redmonk Research: Michael Coté, November 19, 2010

"See the full podcast video interview between Redmonk Research analyst Michael Coté and ARA’s CIO Todd Thomas. You can also see the demonstration of the AccelOps solution from the customer’s perspective."

Belgacom Teams Up with AccelOps to Achieve End-to-end Monitoring

Tier1Research/the451.com: Agatha Poon, November 19, 2010

"Belgacom ICT’s story is a testimony to AccelOps’ capability to deploy a carrier-grade integrated monitoring offering… Weighing AccelOps against its competitors, including Nimsoft, Hyperic, Zenoss and Zabbix, AccelOps outranked the competition. After a vigorous vetting process, Belgacom ICT picked AccelOps… enabled the operator to achieve operational efficiency and enjoy optimal use of resources while reducing mean time to repair (MTTR) by 10%…. the functional depth and breadth of the monitoring platform, for real-time oversight and historical analysis, has been critical – this is the right approach to provision monitoring tools from the perspective of cloud service management."

Where on Earth is MARS?

InfoSecurity Magazine: Drew Amorosi, November 11, 2010

"Ever wonder what happened to Cisco’s MARS SIEM solution? Contrary to popular belief, there is some life in MARS, and its name is AccelOps. AccelOps takes off where MARS left off by not only providing a more expansive SIEM, but also by merging performance, availability, change and service management into a highly integrated, scalable monitoring platform… but how does AccelOps work in the real world? Eric Hoy, global IT manager for Dionex, contends that ‘AccelOps is very easy to use, and he knew it was the tool for his organization within 5 to 10 minutes of seeing a product demo’… AccelOps offers a range of solutions to fit SIEM, operational monitoring, and cloud monitoring needs."

Virtual System Monitoring Tools Seek Out Trouble Sports and Free Up IT

SearchCIO: Laura Smith, November 11, 2010

"AccelOps’ monitoring tool for virtual environments drills down past the core elements of storage, network, server and desktop to the operating system and application. ‘The time was right to add visibility through the hypervisor… we wanted an end-to-end capability, but the trick was monitoring server and network performance across multiple sites. Using the monitoring platform to educate the business about IT services, service levels and responsibilities… the goal is to resolve problems more quickly, and to manage end user expectations more effectively.’"

Alaska CU Deploys New Software to Meet Internal Growth, External Demands

Credit Union Times: Marc Rapport, October 27, 2010

"We needed one platform that would meet our current and projected needs and satisfy the requirements of our regulators, NCUA, GLBA and payment card industry standards… it was operational very quickly and has a very logical Web GUI. Since it has rules, report templates and dashboards built in, we saw useful output almost immediately. Since AccelOps does more than just security, there is great potential to be able to consolidate some of our other network monitoring tools."

Belgacom ICT Leader Explains How He Delivers IaaS to CIOs

CIO Magazine: Mark Chillingworth, October 5, 2010

"As CIOs move their IT strategies towards an Infrastructure as a Service (IaaS) model they will need to know that their cloud-based suppliers have a technology strategy to ensure IaaS services are robust for end users and customers… CIOs expect their IaaS deals with Belgacom to include business availability clauses, as you would expect… providing innovation, reduced costs and round-the-clock reliability means Tatar and his team need an analytical view of their operations at all times. To deliver this Tatar recently adopted AccelOps a security and infrastructure networks monitoring… What we most needed was a tool that would allow us to manage a complex environment. Especially when monitoring very fast components like the network layer, security applications, storage and operating systems. Tatar selected AccelOps after a tendering and assessment process that included major players and a test deployment."

Debunking Five Reasons SIEM Deployments Fail

Cymbel: Bill Frank, October 2, 2010

"There is no doubt that scalability is a particularly important attribute of a SIEM solution… There are SIEM solutions that do scale well. They don’t use traditional relational databases to store log data. As to which log events are unimportant? It’s practically impossible to determine… Just collecting and analyzing logs by themselves will not provide actionable intelligence. For that you need context; as much as you can get. So in addition to ease-of-use, broad vendor log support, powerful analytic capabilities, and extraordinary scalability, AccelOps provides practically complete context. It includes device, software, and network topology discovery, directory integration, configuration change monitoring, availability/performance monitoring, and IT/Business Service Management."

Management Tools for MSPs Could Come in Handy in the Private Cloud

BSMdigest: Bojan Simic, October 1, 2010

"The emergence of private and public cloud computing technologies is causing organizations to revisit their IT performance management strategies… many of them are already finding that the tools in which they had in place for many years do not have all of the necessary capabilities to support cloud deployments, and are looking for new features, delivery methods and pricing models to meet their new objectives… many of the capabilities that BSM vendors built to make their solutions more appealing to the managed service provider market could be very valuable for the management of private cloud environments. AccelOps… designed specifically to better address the needs of the MSP market."

IT Pros Explore SaaS-based Infrastructure Monitoring

Search Data Center: Alex Barrett, September 24, 2010

"I have set up monitoring products in the past, and have watched engineers work for weeks getting everything perfect… with the hosted AccelOps service, monitoring was up and running in a matter of hours, and staff does not need to concern itself with updates. ‘It’s easy to see the logic of SaaS for infrastructure monitoring,’ said Michael Coté, analyst at Redmonk… ‘there’s no doubt that SaaS-based infrastructure monitoring holds a lot of appeal over on-premise versions,’ Peacock said. ‘A lot of shops are like mine — resource-starved. This would give us a single pane of glass to do just about everything we need to do, without having to build up a huge infrastructure and having to go through the pain of setting it up.’"

AccelOps "All In One" Infrastructure Monitoring

Network Computing: Steve Wexler, September 23, 2010

"Gives the new version rave reviews… very impressed with the integration. The interface, its ability to bring in multiple feeds from different devices in our environment… we can do it all in one dashboard. We couldn’t get that before in our legacy network management system…. impressed with the product’s ability to consolidate tools under one platform, something pure-play network management providers can’t handle."

AccelOps for Service Providers – Brief Notes

Redmonk Research: Michael Cote, September 21, 2010

"Service providers have long rested in an undifferentiated market and with the advent of something new in hosting, cloud computing, the pressure has been on to provide more features to users. A strong IT management tool fits the bill… having a multi-tenant architecture is key… with AccelOps you can start to provide IT management as a service among your own customers or internally at a company if you want to divide things up that way."

AccelOps Takes Aim at ‘Server Sprawl’

Connected Planet: Susana Schwartz, September 21, 2010

"There is an increasing need among service providers for analysis and reporting about data center availability and performance, not to mention security, change and compliance management… AccelOps recognizes the opportunity in the telecom market, especially for IT organizations within smaller- and medium-sized operators that don’t have the resources and money to buy expensive solutions for managing their sprawling data centers."

AccelOps Updates IT Monitoring Solution for Service Providers

Web Host Industry Review: David Hamilton, September 21, 2010

"Improving efficiency is especially important given complexity of growing data centers and the prevalence of hybrid service models, where sophisticated operational oversight is crucial for pinpointing issues and coordinating responses… AccelOps offers a cost-effective way to meet service commitments and optimize resources."

Belgacom’s Hosting Unit Falls to AccelOps

Sys.Con: Maureen O’Gara, September 3, 2010

"AccelOps, which baby-sits service, performance, availability, security and change management, reportedly won a run-off against competitors like Nimsoft and Zenoss…. Belgacom reportedly liked the idea that the widgetry was agent-free, multi-tenant as well as multi-site and of course scaled."

Belgacom ICTs Data Centre Deploys AccelOps’ Integrated Data Centre Monitoring Platform

TMCnet.com: Jayashree Adkoli/Ed Silverstein, September 1, 2010

"In an effort to strengthen operational efficiency and proactive response for the hosted commercial IT service customers, Belgacom ICT recently deployed an integrated data centre monitoring solution from AccelOps…. Apart from service monitoring, the platform also features reporting flexibility, multi-tenancy and scalability."

AMERICAN SYSTEMS Demonstrates The Value Of Business Service Management

BSMdigest: Pete Goldin, September 1, 2010

"AMERICAN SYSTEMS wanted to improve the delivery and quality of its services to the business. The company introduced ITIL and COBIT standards and deployed integrated data center management software (AccelOps) to gain situational awareness, preempt and respond to issues more efficiently, and better protect information assets."

AccelOps Monitoring Targets European Service Providers

MSPmentor: Joe Panettieri, August 31, 2010

"AccelOps continues to accelerate its channel and service provider initiatives… on the one hand, large enterprises can use AccelOps to monitor their own data centers… on the other hand, AccelOps is reaching out to mid-market service providers to help MSPs remotely manage end-customers’ data centers."

AccelOps Provides Winning Diagnostics for Healthcare

Network World: Beth Schultz, August 17, 2010

"With the license on his CA Spectrum eHealth performance management software reaching end of life at year-end 2010, Austin Radiological Association CIO Todd Thomas saw the perfect opportunity to shake things up a bit… he was ready to embrace a more holistic, business services management (BSM) orientation. For a period of about six months, Thomas says, ARA ‘tried every product it could get its hands on,’ from companies like AccelOps, ManageEngine, SolarWinds and Zyrion. ARA did select the product for its integrated IT management platform, Thomas says. In particular, ARA liked the AccelOps’ configuration management database, the product’s ability to handle not only operational and business data but security events, too, and its dashboard."

Dionex Picks AccelOps for Automating Security and Compliance Capabilities

TMCnet: Nathesh/Julianna Kenny, August 13, 2010

"Consolidate, monitor, analyze, report and retain volumes of log and event data across (Dionex’s) 2 data centers and 30 locations throughout the United States… AccelOps provides greater SIEM functionality, versatility and efficiency… migrating from Cisco to AccelOps was easy… eliminates other redundant and limited IT management utilities, such as Solarwinds."

AMERICAN SYSTEMS Uses BSM to Shift Culture and Advance Business Services and Security

Forrester Research Blog: Eveline Hubber,, August 9, 2010

"AMERICAN SYSTEMS takes business alignment a step further by aligning IT elements in a way that truly supports its business goals… by introducing ITIL and COBIT standards and deploying integrated data center management software… they were able to gain situational awareness, preempt and respond to issues more efficiently, and better protect information assets. The team selected AccelOps.. coupled with the implementation of ITIL and an event cross-correlation tool and other supporting best practices, helped AMERICAN SYSTEMS transform their IT department and business."

AccelOps Takes Cloud Monitoring to the Channel

CRN Channel Web: Andrew R. Hickey, July 22, 2010

"A tried and true channel program… more regional VARs and systems integrators want to get into the managed services business. (With AccelOps) they can sell traditional software or get into managed services. It’s a differentiation and a door to managed services."

AccelOps Launches Channel Program for Data Center Monitoring

eWeek: Nathan Eddy, July 22, 2010

"AccelOps offers a game changing monitoring technology that can provide bottom-line results in terms of network and security operational efficiency and service-oriented management. With AccelOps’ capabilities and value proposition, we (system integrator Force 3) are definitely finding new business opportunities and growing our pipeline."

AccelOps Partner Program Targets Mid-Market Data Centers

TheVarGuy: Matt Weinberger, July 21, 2010

"AccelOps is looking to raise its profile in the IT channel… to position itself as a mid-market alternative to complex Big 4 solutions from BMC, CA, IBM Tivoli and Hewlett-Packard OpenView. The VAR Guy suspects this is the first of multiple partner moves AccelOps is planning."

AccelOps Launches Co-Branded Managed Services for MSPs

MSPmentor: Joe Panettieri, July 21, 2010

"At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you’ll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services."

Master Monitor

Virtualization Review Magazine: Logan Harbaugh, July 19, 2010

"Management apps such as VMware vCenter and Microsoft System Center Operations Manager… offer a limited ability to monitor anything other than VMware or Microsoft products, respectively, and pricing that can escalate quickly with many servers… (AccelOps) real benefit comes from being able to monitor all the hardware and software involved in delivering a particular business service, not simply monitoring VMs… with its ability to greatly facilitate finding and diagnosing network problems — along with its abilities to monitor trends over extended periods of time in order to isolate potential problems and generate alarms when any part of an extended infrastructure begins to fail — the product can save a lot of time and allow fewer people to manage more systems."

Network Management For The Modern Network

Channel Web: Edward Correia, July 12, 2010

"What’s really needed is intelligence — an automated analysis of what’s going on inside and among network servers, routers and switches, and across their interfaces and applications… What we also found (in AccelOps) was an extremely powerful, stable and comprehensive monitoring and management tool that would benefit nearly any organization, particularly those with numerous network assets that are varied and widely dispersed. Among AccelOps’ most useful capabilities is its ability to present a complete picture of what’s happening in any compute scenario across all company boundaries… For network administrators, help desk and customer service staff, and solution providers performing such services on behalf of customers, the CRN Test Center highly recommends AccelOps."

AccelOps (v1.6) SIEM Review

MARS Blog: Chris Durkin, July 9, 2010

"I still see organizations making large investments into SIEM alone, and not having the time, or resources to realize its investment. In my opinion, AccelOps is worth putting on your SIEM/logger shortlist. They have intelligently taken bits out of SIEM, Performance Management, Change Management and Business service management (BSM) and put it all together to create a tool to enable the security and IT teams to work more efficiently."

Beyond the "Single Pane of Glass"

BSM Digest: Bojan Simic, July 1, 2010

"End-user organizations are looking to take more of a service-centric approach when managing IT performance… a "single pane of glass" is the best approach to present network, application, server and database performance data to end-users… However, many BSM products are still lacking major network monitoring capabilities, such as NetFlow capture and analysis, network behavior analysis (NBA), ability to recreate network behavior and others. AccelOps is one of the few BSM vendors that have NBA capabilities…"

Big IT Vendors Turning to Mergers to Help Take On Cloud

Computerworld: Patrick Thibodeau, June 15, 2010

"As companies turn to applications hosted by others, infrastructure is becoming a commodity, and new services are just a click away — preferable to having to wait through a lengthy software acquisition and deployment period… The market most interested in cloud and SaaS products, for now, are small to midsize firms, such as The Jewish Home of San Francisco, a 900-employee health care provider… Richard Navarro, director of IT at The Jewish Home of San Francisco, said the organization is using a SaaS tool from a start-up AccelOps Inc. for monitoring its IT systems… He said the response by the vendor to his support issues and product design needs is likely far better than he would get from a large vendor."

Chicago State Overhauls Management of IT Systems

Campus Technology: Dian Schaffhauser, June 10, 2010

"Staff found it had outgrown a variety of IT management applications and open source utilities and sought a tool that could advance its infrastructure monitoring capabilities. CSU will be running AccelOps for network analysis and management of systems, virtualization resources, and application performance. Particular features that attracted Chicago State during its evaluation included integration, visibility and out-of-the-box use."

California Casualty Ditches Cisco Security Box

Network World: Ellen Messmer, June 4, 2010

"When California Casualty recently replaced its Cisco MARS security box, the property and casualty insurance company not only swapped out the hardware appliance for a software-based virtual one, but also ended up phasing out other tools it found to be no longer necessary… AccelOps, it turned out, could fill the security-event and monitoring role, even as it can collect details about infrastructure… In fact, AccelOps has wide enough functionality that California Casualty decided to stop using a few monitoring tools, including CA Spectrum for availability and performance monitoring, because it seemed redundant."

Learn more details on why companies like California Casualty choose to upgrade from MARS to AccelOps – A Better SIEM. Beyond SIEM.

Moving SOC into the NOC

Secure Computing Magazine: Peter Stephenson, June 1, 2010

"Because of developments in both network architectures and attack technologies, much of the information that is needed by information security analysts is developed by the network engineers and, conversely, the NOC engineers need to know when a security incident may be causing network anomalies… There is quite a bit to be said for combining some NOC and SOC resources, and that is where AccelOps enters the picture. The AccelOps product is not just a monitor of monitors, though. It is, in its own right, a legitimate analysis tool that covers a very broad range of protocols and devices. The result is that the audience for this tool is as broad as its abilities. If you have a medium-to-large network to manage, this one is worth looking at."

AccelOps Rolls Out VM Intelligence

Dark Reading: Kelly Jackson Higgins, March 24, 2010

"AccelOps allows organizations to better leverage virtualization technologies and cloud computing by providing end-to-end visibility across performance, availability, security and change management while linking the physical and virtual infrastructure to business and business service."

AccelOps Sees into Virtual Machines

CTO Edge: Mike Vizard, March 23, 2010

"There are very few tools that allow IT organizations to actually correlate what is happening across the entire ecosystem… AccelOps extended its namesake monitoring software today to add support for not only virtual machines but also the guest operating systems running on top of them. That capability, in addition to being able to simultaneously monitor physical servers, networks and applications gives IT organizations access to one of the few tools that can reduce the amount of time to discover where problems actually lie in any given IT ecosystem."

With virtual data center, San Diego port’s ship comes in

Goverment Computer News: Rutrell Yasin, June 26, 2009

"The San Diego Unified Port District covers a lot of waterfront, with a diverse set of duties supported by an equally diverse information technology infrastructure. When port officials recognized they needed a central management console to help IT operators better monitor the status of networked devices, they opted for an all-in-one data center offering from AccelOps… incorporating capabilities such as availability management for monitoring service-level agreements, business service management, compliance management, configuration management, performance management and security information management…"

AccelOps All-in-One IT Management

Redmonk Research: Michael Cote, July 13, 2009

"A pretty compelling suite of IT Management functionality across monitoring (performance, application, server, configuration, networking, and security), a pragmatic CMDB, reporting, and a "hidden gem," so to speak, in the analytics they offer on-top of everything else… AccelOps case, again drawing from their depth in the log monitoring space, they add in "identities" as well, which is more than I’m used to seeing with these "asset CMDBs"… AccelOps provides a way to model and monitor business services in several ways… analytics cover from availability, performance, security, and change management, covering things like, but not limited to, anomaly detection, access violations, and misbehaving network devices… the AccelOps team has taken their past experience in analytics for networking security and broadened out to all of the silos in IT Management… For the mid-market that AccelOps is targeting, the positive benefits of a SaaS offering should tend to outweigh the cultural FUD of moving a traditionally on-premise application to – yup – the cloud… And, of course, if you don’t like the whole cloud thing, AccelOps is offering a virtual appliance to run the application on-premise…"

AccelOps offers a web 2.0 view into datacenter networks

eWeek: Chris Preimesberger, July 13, 2009

"AccelOps offers a web 2.0 view into datacenter networks… no hardware required. Cloud service? You probably could call it that. Storage angle? If you select the Web service, you don’t have to worry about it. All the data will be ready for you when you need it, on demand…. single Web-based view into data center operations so that IT managers can view it all… Accuracy and accessibility…"

High-Powered Data-Center Management Tools Come Downmarket

CIO Magazine: Kevin Fogarty, July 23, 2009

"Multifaceted toolsets like BMC and EMC’s, however, tend to be designed for large, complex organizations that can afford large, complex management applications, Drogseth says… Segura says… HP OpenView, What’s Up Gold, Ciscoworks, Solar Winds and they all had their pros and cons, but the challenge was that they didn’t give us an overall picture of the landscape and an ability to manage it… they didn’t consolidate network traffic with server-based alerts or authentication data from directories or activity logs, Evans said… correlating data collected in different tools and, often, tracking down server logs to confirm when a particular event occurred… That’s basically impossible, Evans says, You could do it, but it would take so much time that, for us, it wasn’t realistic… AccelOps is aiming at mid-sized enterprises whose data centers are growing but whose budgets are not…"

Seaport IT security: Protecting entryways

SecureComputing Magazine: Greg Masters, August 7, 2009

"Faced with a complex environment, staying ahead of issues with a modest-sized staff was becoming unwieldy… the big system vendors didn’t have anything his team could easily implement or even remotely afford… the team tested a variety of tools in-house and looked at log management and other point products… they are about managing and reacting to components… if we have an issue, different tools and personnel need to be on-board… none of the vendors we looked at bring all the disparate details together and present the state of IT holistically… (with AccelOps) we can understand what problems are occurring, what type of problems, where they exist and the impact on IT services… we can be more effective resolving operational problems and security threats."

Overcoming the IT Service Management Syndrome

ebizQ Magazine: Scott Gordon, August 11, 2009

"The tide is turning in terms of new vendors, proven technologies and affordable solutions – that presents an opportunity for mid-tier organizations to overcome technology / component-based management limitations and progress service reliability, delivery and enhancement."

More SaaS IT Service Management Options

InformationWeek: Andrew Conry-Murray, September 29, 2009

"The goal of service management is to help IT understand how individual hardware and software components interact in the context of an overall service, such as e-mail or firewalling. By understanding the dependencies among components of a service, IT can do several things: properly allocate resources around components that make up critical business systems, understand how changes to or outages of one or more components may affect a service, and respond appropriately when components go down… AccelOps’ latest software release adds new features for network and data center service management, both for premises and SaaS deployments…"

Diagnosing IT Problems in Healthcare

InformationWeek: Marianne Kolbasuk McGee, September 29, 2009

"The ability to quickly trouble-shoot network and other IT infrastructure problems escalates as a top priority as healthcare providers replace paper patient records with electronic ones… we need to know where to respond when there’s trouble with the IT infrastructure supporting JHSF’s 900 employees… AccelOps alerts the JHSF’s IT team to problems like a down network switch or unavailable router and provides analysis of what’s being affected by the trouble… you can set up severity levels, business services for ranking of priorities for what trouble needs to be addressed most urgently… If there’s a problem, it can be addressed with zero downtime."

Internal clouds are more than just virtualization

Network World: John Brodkin, October 14, 2009

"On the network front, reliability and security become more important than ever in a cloud environment because of the reliance on a consolidated pool of processing and storage… adequate monitoring tools and policies are also needed to guarantee service availability and performance, and meet regulatory demands. Key vendors in this area include IBM, VMware, Neustar and AccelOps."

Accelops Joins VMware Technology Alliance Partner Program

Virtualization.com: Robin Wauters, October 21, 2009

"AccelOps provides transparency and service-relevance to virtual operations. AccelOps’ virtual appliance links physical and virtual environments to business services and automatically discovers and monitors relationships, configurations, health, trends and metrics to achieve service-levels, expedite root-cause analysis and reconcile resource usage."

San Francisco nursing home turns to SaaS for network monitoring

FierceHealthIT: Neal Versel, October 19, 2009

"AccelOps software-as-a-service monitoring product with a short deployment time and enough security to meet HIPAA requirements… it came down to resources and cost… we didn’t want to spend a lot of time configuring [the monitoring system] and babysitting it… AccelOps’ service not only helps the organization keep tabs on network performance, but also allows Navarro and his staff to zero in on problems with each system when they do occur."

Risks vs. Rewards For A Midsized Enterprise

SearchCIO-Midmarket.com: Kristen Caretta, October 13, 2009

"Richard Navarro was looking to grow IT service and support on a stunted budget as IT director of the Jewish Home of San Francisco, a 900-employee nonprofit organization… he took a gamble with a beta tool for data center management, partly because the leading products were costly, lacking in overall integrated functionality and came with long implementation times… Navarro said the tool (AccelOps) has met his expectations, providing data center and IT service management capabilities cost-effectively and holistically… very responsive, providing great customer service and support and an overall excellent product."

AccelOps Names Vice President of Sales

Web Host Industry Review: Justin Lee, November 23, 2009

"AccelOps named Stephen Tsuchiyama to the company’s vice president of sales. Tsuchiyama has over 14 years of experience building and leading high performance sales teams. He joins AccelOps from Hewlett-Packard where he served as vice president of the Americas for the software as a service business unit. He joined HP via its acquisition of Opsware."

AccelOps solves problems by looking at whole data center

Silicon Valley / San Jose Business Journal: Lisa Winer, November 13, 2009

"AccelOps software monitors the data center and enables IT staff to be more efficient and service-oriented. Instead of looking at individual problems associated with the network, servers and applications, IT managers can understand holistically using AccelOps’ tool how the components relate and take more direct action to maintain data center reliability and resolve issues faster."

When your Data Center can say "Audit Away!"

The Data Center Journal: Rakesh Dogra, November 5, 2009

"In a data center that is not afraid of an audit, IT and business units do not exist in watertight compartments. Instead they come together almost seamlessly to enhance control mechanisms thereby presenting a united and more formidable front to audit requirements, security considerations and other violations."

Network and Security Operations Convergence: A Mini-Case Study

Chief Security Officer Magazine: Joan Goodchild, November 15, 2009

"They offer all the security monitoring, alerting and reporting functionality – but then incorporated performance and configuration metrics… AccelOps gives us (AMERICAN SYSTEMS) a single console where we can get insight into many different aspects of our extended datacenter, the network devices, systems and applications that support it. AccelOps covers security, availability, performance and change management of the infrastructure, thereby giving us our NOC and SOC convergence…. we are seeing advantages of more integrated monitoring."

IBM Offers Hosted Tivoli Monitoring for the Midmarket

PC World: Jame Niccolai, December 07, 2009

"The challenge for Tivoli (and IBM in general) is always moving down-market and understanding how to get their fingers deep enough in that pie," he wrote… "Several smaller companies already offer hosted monitoring services, such as AccelOps…"

Nursing Facility Turns To SaaS For Network Management

Network Computing: Curtis Franklin, December 21, 2009

"AccelOps can map IT services down to the network level and allow IT staff to perform root cause analysis without recreating incidents or manually pulling data from a variety of different network appliance and component sources. Instead of having it all in house, I was willing to have it hosted by [AccelOps], since the cost is so much better. It was also much easier to set up the dependency mappings than other systems."

Start-ups Aim to Tame IT Management Complexity

Network World: Denise Dubie, December 4, 2009

"IT management newcomers tackle problems posed by cloud computing, virtualization and advanced applications in ways industry veterans haven’t yet… for instance, companies like AccelOps… offer their management SaaS, which enables IT managers to reap the benefits of sophisticated management software without having to invest the time in installation and maintenance of the applications… IT managers want management software in more easily digestible formats is no surprise to industry watchers… AccelOps plans to cash in on this need for higher IT automation in advanced computing environments…"

Top 10 IT Management Technology Start-ups To Watch

Network World: Denise Dubie, December 4, 2009

"AccelOps offers data center management capabilities by mapping services and managing multiple IT components as a unified service. With technical leadership coming from Cisco, AccelOps is able to map IT services down to the network level and perform root cause analysis without requiring IT staff to recreate incidents or compile sophisticated data. The product performs IT service management, targeted at mid-tier companies, but also works to guarantee availability and compliance. Offered in two easily digestible formats — virtual appliance or SaaS – makes industry watchers think the newcomer could land customer accounts."

Carefully evaluate providers’ SaaS security model

Information Security Magazine: Marcia Savage, December 11, 2009

"Who had access to their environment? Where was the environment being stored? What was the change control around it? These were questions that Navarro, of the Jewish Home of San Francisco was asking. His concerns were allayed after conducting an assessment of AccelOps. He found what he was looking for from AccelOps, delivered via an outsourcing model that would give most IT administrators pause: software-as-a-service."