End-User Monitoring with Synthetic Transactions
AccelOps provides end-user performance monitoring via synthetic user transactions, both single and sequenced, for commonly used protocols, such as HTTP, HTTPS, DNS, LDAP, SSH, SMTP, IMAP, POP, FTP, JDBX, ICMP and for generic TCP/UDP ports. This complements monitoring for Microsoft DNS, DHCP, IIS, Exchange, MS Active Directory, MS SQL, Oracle and other databases, VOIP as well as Apache, Tomcat, GlassFish and JBoss. The result provides a rich set of metrics to identify application performance and response issues tied back to monitoring business intelligent health alerts.
Intelligent Health Alerts
AccelOps contains built-in and customizable rules to detect device, application and business service health spanning multiple metrics. It can detect changes in performance, changes based on historical information or changes to expected response. Users can be alerted on incidents via console, pager, email, HTTP or XML as events occur. These rules can be fine-tuned and applied to device or application classes to streamline monitoring processes. These rules can be based on thresholds on aggregated metrics and thresholds can be static or dynamic based on statistical profiles of any metric.
The administrator can also create custom rules for performance and availability in addition to more than 45 pre-built rules. Thresholds can be easily defined or different “interesting” attributes can be matched to take care of specific conditions.
Business Service Health
With AccelOps, you can monitor the performance health of each of your business services, not just individual devices and applications issues. Leveraging built-in and customizable business service performance rules, you will be notified and can quickly examine issues from a service delivery perspective. Check out the overall health across business services within a 24-hour window and readily zoom into any issues during the time period across performance, availability, security and change management.
Comprehensive Performance Reports
AccelOps ships with a knowledgebase of more than 300 rules and 1,700 prebuilt reports encompassing various performance and availability attributes for network devices, servers, storage devices, virtual machines and applications. These reports can be easily customized within our integrated report writer, allowing the user the flexibility to aggregate, summarize and chart all the performance details, as well as further drill through details in the report.