The analytics-driven AccelOps IT Operations and Cloud Management platform is designed for convenient deployment and rapid results. With our world-class Professional Services and Customer Support expertise, customers can fortify their AccelOps investment to expedite implementation schedules and fine-tune their systems to better address immediate oversight and reporting requirements.
Our Professional Services and Customer Support teams are thoroughly experienced in SIEM product implementation, process and schedule integration, and IT service management best practices. Working closely with customers, our experts ensure customer success during planning, deployment and advanced use phases.
The overriding goal is to provide knowledge transfer while meeting defined product implementation objectives and timetables. We also offer Professional Training on AccelOps’ platform, which can be delivered either live online, or customized and delivered at the customer site(s).
Read on for details of AccelOps’ Professional Services and Customer Support offerings.